Chapter 14: Creating Definitions
By: Michael Adams
Objectives and Outcomes
- Avoid problems caused by multiple meanings, complexity of meanings, technical jargon, and symbols.
- Create several categories of definitions:
- Informal definitions: synonym, antonym, stipulation, negative, analogy, and illustration
- Formal definitions (species = genus + differentia)
- Operational definitions summarizing steps involved in a function
- Expanded definitions using etymology, history, and examples
- Make appropriate decisions about using definitions in glossaries, information notes, and appendixes
Changes in Word Meanings
Not only do the meanings of words change in life but new words are coming into our language everyday. While writine a technical document you will have to define critical terms and when you do that you will have to make sure you use a definition that your audience can grasp.
Multiple Meanings
Some words will take on different meanings when they are used in different enviroments. For example focus in biology means the localized area a disease is in while when used in earth science it means where the origin of an earthquake is. These multiple meanings can screw up your document especially if your audience is mainly nonexpert professionals. To get by this problem make sure to note who your audience will be and adjust your definition accordingly.
Complexity of Meaning
Complexity can be looked at in two ways, simple or detailed. Your choice on which style to choose relies on the audience and the situation. If it is to long for your audience they may lose track of what the topic of your paper is or they may just not understand because you had made the definition too vauge.
Technical Jargon
This is another thing that will need to be explained and is sometimes looked over when a professional is explaining a topic to someone not in that profession. The best way to explain a piece of jargon sometimes is to do this:
- Perhaps the most dangerous time exists when people are unaware of a robot's dwell-time. (Dwell-time is the time of inactivity between a robots motions)
Symbols
Not all parts of a technical document are verbal and sometimes you may use symbols. It is a very good tip to make sure you have an explaination of the symbols you used somewhere in your document so as to reduce confusion if your document is read by someone without a background in the topic.
Construction of Definitions
Effective definitions can answer many readers questions before they even ask them. After aswering the usual "What is it?" question your definition can answer questions concerning: Physical Appearance, Comparisons, Function, and Operation.
Formal Definition
Because dictionaries use a form of definition called formal definition many readers think that it is the only way to give a simple yet detailed definition of a subject. The format of a formal definition is always the same: Species equals Genus plus differentia.
- For example: A robin is a thrush with a red breast and yellow beak.
Formal definitions can be any where from short and simple like the example or as detailed as an encyclopedia but all of them will share the same format.
Informal Definitions
These are the types of definitions we will use in communications that we usually don't even realize we are using them. There are six types of these defintions: Synonym, Antonym, Negative, Stipulation, Analogy, and Illustration. Three of these will be explained farther because they are very usefull to use in technical documents and in presentations
- Analogies are very useful because they work great when trying to come up with a way to quickly define an object.
- Illustrations are also very useful because there will be times where you have to explain something but by the time you are done as they say a picture is worth a thousand words.
- Stipluations are when you will give examples of how you would use your object normally and are also very usefull.
Operational Definitions
This definition will outline the key steps in a function. Situations that need an operational definition mainly need to answer questions like "How does it work?" Many times this definition will go beyond and help the audience visualize the appearance of your subject too.
Expanded Definitions
Expanded definitions explain and clarify information. They also maintain audience interest and can adapt a document, oral presentation or visual for a wider audience. The most common forms are etymology, history, and examples.
- Presenting the etymology (the linguistic origin) of a term is appropriate for general audiences
- The history of a term is also appropriate for general audiences as well as an audiences with technical experience in that field
- Relevant examples have value to all audiences
Etymology
Etymologies anticipate questions such as: How did this object get its name? or how old is this word? By presenting the linguistic origin of a term sometimes gives insight into its current meanings. Etymology information is found in dictionaries or specialized reference books. Etymologies are a useful part of a definition if knowledge of the original meaning will increase your audiences understanding of the modern meaning and usage.
History
Presenting historical background about the development and use of the term or subject puts its current meaning into perspective. The historical background can cover thousands of years or decades.
Examples
Using specific examples to illustrate the application of a term effectively expands a definition.
Placement of Definitions
Writers of technical material have five basic choices for placing and incorporating definitions, although the choices are not mutually exclusive.
- Glossary
- Information notes and sidebars
- incorporation information
- appendixes
- online help
Glossary
A glossary is a mini-dictionary usually located are the beginning or the end of a technical document. The definitions are usually located on the page were the term initially appears. There are advantages and disadvantages to having the glossary at the beginning or at the end. For instance by having a glossary at the beginning of a technical document the reader may not have a frame of reference and may not be able to judge which terms to focus on.
Information Notes and Sidebars
When readers need extended information it may interrupt the flow of the text if included in the main discussion. Presenting this information as information notes or sidebars gives the reader the option of reading the additional information if they need it.
- Information notes may simply define a term. They also do many other things such as provide examples or cited related studies
- Sidebars provide more elaborate information than footnotes or endnotes
Appendixes
Lengthy documents intended for readers with widely varying backgrounds often have difficulty appealing to the entire range of readers. For example if someone may be confused if a document jumps into a subject that they do not understand. An Appendix can be useful because it can provide nonexperts with much needed information while not boring the experts with information they already know.
Online Help
Online help systems are designed to provide users with information immediately in different formats. Some online help features include:
- an alphabetic index of all help topics available to users of this software
- a list of frequently used topics that often save time
- on screen box that provides hints and wizards (shortcut to common practices)
- a searchable database to answer questions
Virtually all these online help options include various kinds of definitions to assist users who are confused or stuck
20 comments:
The biggest problem I have with definitions in technical documents is the use of technical jargon. More often than not, the documentation that accompanies a computer program is riddled with terms that are unfamiliar or used in an odd context, because the writer did not properly define all of the technical jargon. Usually the lack of technical jargon definitions is due to the fact that the writer assumes the reader will have a working knowledge of these terms and concepts. With computer programs especially, the end-users may know the overall purpose of the program, but have no idea how all the parts of the program function. Another problem with technical jargon in program documentation is that the jargon differs from program to program. I have had problems finding functions when using different word processing programs.
I thought the part of chapter 14 that was most helpful or the part that made the most sense was the part on online help. Today there are so many things online that are new everyday and it can be confusing at times. I think that people just go online and just figure most things out on their own and online help systems can be helpful but I dont think most people are going to use them because they are just so used to doing it themselves.
I think complexity of a meaning, and multiple meanings, and technical jargons are what make taking a test hard to take. You may seem like you understand the question but the way the teacher is meaning to put it out there is totally different then what you are comprehending. This makes you double-take on the question then you think about it too long. This is where construction of the definition comes into place and why it is so important. Because your audience should understand what you are saying in the same way you are putting it out there for them.
The problem with technical jargon is that for your average person like myself can not understand. I know that there are many people that understated this technical jargon but a little explanation is something that can be beneficial to everyone. Someone might think one way but find out that they are wrong in thought.
There are many good points made in this chapter. One part that I found important was that many words have multiple meanings. It is important that the reader knows what the writer is referring to. When defining a word, the writer must determine how complex to make the meaning, knowing the readers background knowledge and education level will help determine this. Using synonyms, antonyms, illustrations, and examples to compare will all help. In one of my previous textbooks, definitions were bolded, stated in the text, and also along the margins which was helpful and easy to point out. I liked the way it was set up to define words.
What good is a definition is only a select few can sift through the complexity and technical jargon. This chapter helps us stay away from diffecult definitions. A definition should answer what it is, then go into detail about physical appearance, comparisons, function and operation.
There are some words that have different spellings but are pronounced the same; this sometimes causes much confusion when writing a letter or email, etc. And also can make a reader think you are expression different emotions then you are intending. This can cause many issues; especially if it is a big business letter or important email. Also using words that your reader may not understand will make your reader less interested because they don’t know the meaning of the words you are using. So it is best to make your letters, emails, etc. simple and to make sure that you understand what type of person you are sending your letter to so best fit them.
One of the most important factors as a Technical Communication writer would be that they have to get their point across to the user/viewer in a manner without all the technical jargon/multiple meanings. If it can be clearly explained and defined, the user has an easier time figuring out what the writer or manufacturer is trying to say. I think technical jargon can be useful to people within a particular field of study, but to someone who doesn't know it and use it on daily basis, it can be frustrating. Understanding the audience can be the most important thing for the writer to do, in order to convey the ideas in the right way. They need to be able to break meanings down for some of the viewers that don't have as much knowledge or experience on the topi, and also avoid multiple meanings of words.
I think the hardest part is multiple meanings. It makes test taking harder, especially with a class that may overlap. The example in the text was Biology and Earth Science. I know for me it is easy to mix some more complex definitions up on an exam. The online help section was interesting. It is becoming more and more popular to offer extra resources online. They make it easier to search through the text and there is often extra material that may not be in the book.
It seems that the terms we use can often be ambiguous, leaving lots of room for questioning or they can be to specific leaving the reader dumbfounded. You have to find a happy medium and to do that you have to make use of all your options. Use a thesaurus to find other words you could use, and use the side bars of the page if you have to. These resources could vastly improve your project and make them much more 'user' friendly.
well i think this chapter would have helped out a lot last week when we tried to define that heat sheet. But the chapter gives a lot of good points about definitions and i really never have had to create a definition of something that didnt already have its own definition so this chapter would help me out a lot if i had to do so.l
A lot of the subjects covered in this chapter are critical in our school work. Different jargons and definitions throw a lot of people for a loop. The reader may be thinking that a word means one thing while the writer is trying to convey a different point entirely. I didnt even think of the online help aspect, this chapter brought quite a bit of key aspects that we all should consider.
Understanding definitions is always problem I have had while reading documents, especially when it comes to higher level medical journals that I may have to read. I just recently came across this problem when conducting my publication report. When reading the article, frequently I had to pull up an online dictionary and figure out what some of the words meant. Tools like this can greatly help understanding of complex articles. Dictionaries, glossaries, a thesaurus...all can help you both read and write a document. While writing though, be careful to stay away from technical jargon that they warned against in this chapter. While you may understand it, it will seem like a foreign language to others.
I completely agree with this chapter about technical jargon. I've had experiences in the past where I'm discussing cars with a friend and I'll have to stop and explain what exactly I'm talking about. I also found the online part very interesting. Over the past few years I've been looking at finding help online more and more.
I actually liked this chapter and found it interesting. When you are talking about something that you are interested in, you use some words that some other people that aren't interested in that wouldn't be able to know. You never seem to notice it when you do it, but it gets on your nerves when other people do it. I think its interesting how a word can be used for different meanings that could not be very closely related. Good job guys.
Yes, this topic or chapter is very important and interesting. Well, lot people in world we live in today create definition. If you talk to somebody that is from the field of medicine, they will speak as a medical pracrtitioner and what they will say will be practically medical. For instant, a social worker will define a word from a social persperctive and another person that is a anthropologist will define that same word from a anthropological perspective. I think this is a good chapter for students majoring in tech-comm because they have clear understanding of definition from different perspectives.
Technical jargon jumped out at me. In the field of IT, there can be a lot of technical jargon. It is easy to lose someone when explaining something by throwing in technical terms, of which there are many. You need to be careful of situations like this. Either explain the new terms, or use different, simpler ones to make things easier. I've seen many online help files that just make things worse since you have to look up even more terms than when you started.
Jargon is very common in the construction field. I have delt with many different jargon terms when it comes to materials. Materials in the construction field get many different names associated with them. When it comes to concrete there are many different names associated; mud, crete, and cement are the most common. Also tools can have different names. This really seems to me that it varies mostly by geographic area. Different parts of the country have different names for different things.
This chapter helps to differentiate between technical description and the definition of the some term. Most of the times, the technical description includes technical words that might not be understood by general audience but for the people in the same field, it is not that difficult. But with a little explanation, anyone can understand the description.
Technical jargon is the biggest cause of confusion in technical documents. Jargon can be used if the document is an inner office document and the coworkers can understand the jargon. But jargon can easily confuse people and should not be used in a public document without an explination.
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